Full Time | NYC | Entry Level Job
The Account Coordinator, Client Services will be responsible for supporting the sales team in planning, executing and monitoring the online advertising programs of CBS Interactives’s customer base. This individual will work with a designated Sales team to ensure flawless campaign planning and execution as well as provide optimal client service support for assigned Advertisers and Agencies. The Account Coordinator will serve as the primary point of contact for client inquires and requests pertaining to their advertising programs. This includes: preparing sales proposals and client presentations, collecting and presenting research information, providing the clients with information concerning rates, advertising creative deadlines, technical specifications, and inventory availability, and tracking impression delivery. Additionally, the Account Coordinator will work closely with clients to maximize effectiveness of their advertising campaigns.
Prepare Sales proposals
Work with Sales team and other departments to assist in the creation of client proposals, presentations, and Media Plans.
Verify inventory availability throughout the sales process
Create internal Orders and Insertion Orders and adhere to defined business processes
Communicate ad specifications and creative lead times to advertisers/Agencies
Collect creative from client, verify specifications and follow defined creative/Traffic process
Create and traffic accurate campaigns in ad delivery system and implement any necessary creative changes/optimizations.
Monitor campaigns and ensure campaign delivery
Manage campaign performance and make optimization recommendations
Provide clients/sales with any necessary campaign reporting
Interact with Accounting department in regards to Client Credit and Billing requests/issues
Provide Sales administrative/Account related support
Experience Required: The successful candidate must be Sales focused and must have direct experience in the Internet and/or Advertising industries. This individual will possess a BA/BS degree (or equivalent training and experience), and will have at least 2-4 years work experience in a sales or sales support related role. Ideal candidate is extremely detail-oriented, exceptionally organized, has the ability to multitask and manage multiple accounts, possesses strong written and verbal communication skills, solid computer/technical skills, and thrives in a fast-paced, deadline orientated environment.
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